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Returns & Refunds Policy

Thank you for shopping at Si Espresso Coffee.

 

If you are not entirely satisfied with your purchase, we're here to help.


Unfortunately, we cannot accept returns or do exchanges on coffees, teas or other food items.  If you have questions or concerns regarding this, please reach out to: info@si-espresso.com
 

For all non-food items, the below applies:

 

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

 

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product isn't used or damaged

  • You have the receipt or proof of purchase

 

Products that do not meet these criteria will not be considered for return.

 

Please contact us before you send the product:

 

Send the product with the receipt or proof of purchase, to:

Si Espresso Inc.

P.O. Box 90235

Staten Island, New York  10309

 

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

 

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Si Espresso Coffee.

 

Damaged items

If you received a damaged product, please notify us immediately for assistance.

 

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

Last updated: February 06, 2019

 

 

 

 

 

 

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